Достава – La Familia

We know how important it is that your orders are delivered on the exact right date. If you have any questions about when your order will arrive, please don’t hesitate to email us at [email protected].

Adult Signature

Due to federal laws, someone 21 or older must be present to sign for your package. FedEx will not leave the package without receiving a signature. We recommend that you ship to a business address where someone over 21 will be available to sign. Customer comments on their order such as “Please leave on back porch” or “Please leave at front door” will be ignored! We will not be able to refund any shipping charges if your package comes back to us because there was no adult available to sign for the package. If you have any questions about this regulation, please contact us at any time.

Domestic Shipping

Each state has different alcoholic beverage laws by which we must abide. For that reason, we cannot ship wine or spirits to: Alabama, Alaska, Arkansas, Delaware, Hawaii, Iowa, Kentucky, Louisiana, Maryland, Massachusetts, Mississippi, New York, North Dakota, Oklahoma, Oregon, Rhode Island, South Dakota Utah and West Virginia . Please accept our apologies if we are unable to ship to your area.

Shipping to PO Boxes or Military Addresses

We cannot ship to a PO Box or APO addresses where no one is available to sign. For any shipments containing alcohol, an adult recipient needs to be present to provide a signature for the package.

International Shipping

We do not ship internationally at this time and we cannot ship to Canada. If you are interested in International Shipping please let us know.

Free Shipping

Orders totaling $299+ qualify for free ground delivery to one address within the Continental US (1-5 Business Days). Sale items do not count towards a qualifying order total.

Track your Order

To track your order, please visit your Account page, or by looking up your order by using your order number and email.

Shipping Schedule

Here’s what you need to know:

We strive to meet our customers’ demands and ship out within 1-2 business days of the order being placed. If an order will be delayed, you will be contacted.

Please note, these tracking numbers will not be active until they are scanned by the driver. (For example, if you have an order scheduled to ship on a Monday, we may box it on a Friday and send you the tracking info. However, the tracking info will not be valid until the driver picks it up on Monday.) We keep you updated throughout the shipment process via email.